Template Support Hub

Got questions? We’ve got answers. Whether you need help customizing your design or troubleshooting a Squarespace problem, you’re in the right place.

Spruce Made Resources

Studio Info

Based in Colorado.
Available Monday-Friday (MST).
Not available holidays or weekends.

Open a Support Ticket
Access Your Template Tutorials
Read the FAQs

Squarespace Resources

Squarespace Guides

The Squarespace knowledge base is the most comprehensive source of tutorials for Squarespace users.

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Squarespace Support

Contact Squarespace support if you have a question about Squarespace that is not answered in the knowledge base.

Contact Support

Squarespace Forum

Have a question Squarespace can’t answer? The community forum gives you access to tons of Squarespace experts!

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Open a Support Ticket

Need some help? Please open a ticket with your template or technical questions using the form below and we’ll respond within 48 business hours.

Frequently Asked Questions

  • First up, an exclusive link to your pre-installed template will land straight in your hands within 1 business day.

    Just click away, and you'll be prompted to sign up or log in to your Squarespace account.

    Lights, camera, action! Tune into the tutorials, and you'll be customizing like a pro, adding your personal touch to the template. Let your creativity shine!

  • Absolutely! Welcome to a world of simplicity. Our chosen colors and fonts are clean and versatile, ready for your personal touch. Swap them out effortlessly to match your unique style. Our step-by-step tutorials will guide you all the way to perfection.

  • Yes! If you are on Squarespace 7.1, just add “Site Installation” at checkout. You will not receive the 20% off discount for your Squarespace plan. This is for new sites only.

    Our templates are for Squarespace 7.1, so we cannot install them on Squarespace 7.

  • Your new template will require a Squarespace Core Hosting Plan or higher. Please purchase this AFTER we’ve installed your new template to access your sweet 20% off discount code. Check out pricing options here.

    We also recommend considering getting a custom domain and custom email, which can be arranged through Squarespace.

    Additional add-ons, if needed, may require separate purchases. This includes email marketing, scheduling through Acuity Scheduling, and more.

  • Definitely! To maintain the same look and feel, we recommend duplicating the existing pages on your site. Once duplicated, you can easily remove any unnecessary sections and play around with the order and color themes to your heart's content.

    But that's not all - you have complete freedom to unleash your creativity and create brand new pages from scratch if that's what you prefer. Your website, your rules!

  • Spruce Made designs exclusively on Squarespace. We find it the most user-friendly platform on the planet — both for you and for your website visitors. On the front end, you’ll love the clean, modern look; on the back end, you’ll appreciate the streamlined, SEO-friendly interface. And the support is outstanding. In addition to the resource hub you gain access to with your purchase, you’ll be able to reach out to the Squarespace Help Center at any time in the future.

  • Clear and simple: 1 purchase = 1 website.

    A quick heads-up: the images in this template are placeholders sourced from Pexels, Unsplash & Kaboompics. Remember to replace them with your own images to make your website truly unique and captivating.

  • Absolutely! We value your desire to take your template to the next level. Before making a purchase, kindly reach out to us via our contact page. We'll be more than happy to engage in a discussion and explore the best ways to meet your specific needs and exceed your expectations. Let's make your website dreams a reality!

  • Yes! In a single day (8 hours), we'll seamlessly transfer all your content, images, and colors from your current Squarespace website to your new chosen template. Contact Us about a Site Setup.

  • It varies by template. If there is a line of code you will have to customize, we will walk you through it every step of the way.

  • Each purchase comes with 90 days of personal email support from Spruce Made. Please submit a ticket here. We are available weekdays (Monday through Friday) during business hours, and not available during weekends or holidays.

  • We do not offer refunds on our digital products due to their nature. Once purchased, they are non-refundable and cannot be returned.